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    Become Part of the Market 8 Team

    Growth Marketing Account Manager

    Growth Marketing Strategy 

    Description

    Market 8 is hiring a Growth Marketer - Account Manager to join our Growth Optimization agency.

    IN A NUTSHELL

    Are you a data-driven growth marketer? Can you manage multiple accounts in parallel? Do you have a strong grasp of the different digital marketing techniques? Are you able to clearly map out a clients path to success?

    The Growth Marketer role is to unlock business growth for our clients by executing marketing ideas that have the highest opportunity to drive results for our clients. You will own and direct both the strategic and tactical recommendations to unlock growth while aligning with the client’s business objectives.

    The Growth Marketer is also the Account Manager. You’ll manage the be the daily point of contact with a book of clients, as well as coordinate internal teams and vendors, and be responsible for project-related communication and execution. You play a pivotal role in coordinating between all internal agency resources (design, development, SEM, copy, and sales) to ensure on-time and on-budget client deliverables.

     

    IS THIS YOU?

    Can you build strategies based on data research and analysis? As the Growth Marketing Account Manager, you will develop and help execute the company's growth strategy. You’ll take the lead of marketing initiatives that drive lead acquisition and sales results for our clients. You'll lead internal and external teams to execute activities such as search optimization, website performance management, conversion optimization, creative ad campaigns, SEO/SEM, and nurturing processes, by collaborating with internal and external teams.

    Are you passionate about customer delight? You will help deliver flawlessly to our clients, and be a fanatic for customer delight. Your objective is to keep our clients happy, taken care of, and expand those relationships by selling additional products and services. You'll strive to deliver outstanding service and provide clients with innovative solutions. You need to be bold and confident in all communication (written, spoken, presentation), and always stick to one principle: say what you will do/do what you said. You will also help identify new skills gaps and work with our COO and COO to improve our service offerings and help create more long-term value for clients.

    Are you analytical? - You will be responsible to identify, uncover and articulate research, insight, and strategic models to help advance the business interests of clients.

    Working with the Lead Analyst, you will be responsible for KPI setting, KPI tracking and KPI delivery throughout all phases of digital projects, including delivering the quarterly performance report.  You will help aggregate and communicate reports. You are capable of conducting qualitative customer research and basic quantitative analysis. You will work with the SEO/SEM Lead to identify areas of acquisition opportunities, but specifically, own website performance to improve conversion rates and the ROI of our involvement with clients. You’ll help define A/B testing and multi-variant testing options.

    Do you have an agile mentality? Your primary focus is to drive results. When a goal has been set, you don't put it in a log, you don't submit it to a goal committee, you don't write an essay about how to achieve the goal, no, you just get your hands dirty and work on achieving the goal. You look outside the box for new ideas, are daring trying new things and taking risks to achieve the goal. On the other hand, you take every action as a learning experience, and spend the time documenting and communicating the learnings both internally and externally. 

    Do you have strong management skills? To succeed, you must fully comprehend the client needs and develop a project plan to deliver on agreed upon expectations. You will set and constantly refer to the project plan in order to react rapidly to new demands and adjust as required.
    You will manage scopes, communicate with internal teams, and ensure objectives are met, and are aligned with the overall strategy.

    You will prioritize among the teams and handle conflicts of resources with other account managers, to ensure projects are delivered on time, on budget and achieve results. This may include managing external vendors.

    You will supervise the execution of the various stages of implementation, provide constructive feedback to unlock teams, take corrective action as needed and maintaining productive working relationships.

    You’ll also help identify and establish new relationships and resources as required. You’ll need to balance the dual expectations of both the client and agency to ensure seamless project delivery and quality.

    Are you a leader? Can you inspire, coach, motivate, and energize a team? You will be a steward of the cohesiveness of the team. You'll help align people, work and systems with the business needs/strategy, setting clear expectations for the team.

    You’ll also monitor employee performance, providing timely feedback and holding frequent development discussions, encouraging and supporting team members in their learning and development by creating a climate in which people want to do their best.

    You will improve established internal processes that are key to the organization’s success (e.g. creation of briefs, entry of hours into timesheets, etc.), as well as work proactively on streamlining processes while encouraging collaboration between teams.
    You will keep lines of communication open so that all team members across the agency feel free to talk to you about any situation or challenge.

    Do you like to stay up to date? You will keep ahead of digital marketing trends by investing in training, certifications, webinars, networking events, and other opportunities to sharpen mastery and stay current.

    Personal Traits and Qualifications we are looking for:

    What you need

    University degree in marketing, communication, e-commerce or other relevant fields.

    Excellent communication skills, both oral and written in English.

    Ability to handle stress while maintaining a positive attitude and professional demeanor.

    Exceptional new business and client facing skills

    Ability to set and manage client expectations. The candidate combines client needs with our own skill sets to determine the most effective solutions for our clients.

    Project Management skills

    Creativity, rigor and ability to stand out in a strategic advisory role to clients and work teams.

    Experience in growing, managing and inspiring internal teams; strong leadership and organizational skills must be complemented by relationship building management style

    Strong understanding of online space and channels is required.

    Strong understanding of digital marketing, web development technologies, and design lifecycle. The candidate should understand the work we do — and the new things we can be doing — as well as possess a clear understanding of our client’s business
    Technology

    Must be proficient with Google Apps and various content management systems, Marketing automation software, Google Analytics…

    We look for candidates that exhibit the Market 8 spirit:
    Ethical, Transparent, Accommodating, Work-Life Balance, Accountable, Relationships, Passionate, Team Player, and Goal and Data Driven.

     

    Independent -
    Strong ability to work all by yourself, from anywhere you want as long as you have an internet connection and can have open communication with your team and meet your deliverable deadlines.

    Visibility -
    we work in virtual teams - although our home base in Miami, FL, and Lebanon, we have team members all around the world. Yet we work closely together every day. We are connected on Zoom, all day long, can hop into a video meeting, and discuss things anytime.

    Experience - 5+ years’ experience in a client services organization, preferably a digital agency (including web, mobile, video, brand, and digital consulting projects). Experienced in managing multiple simultaneous projects, involving cross-functional teams, with budget, schedule and resource constraints.

     

    The following is preferred but not necessary:

    • Knowledge of HubSpot CMS
    • Experience in lead-gen, B2B, SaaS, e-commerce, Consumer products sales & marketing


    Of course you'll need this

    • Connection to internet (duh!)
    • Demonstrate results you have driven for other companies
    • BYOC - Bring your own computer - you’ll work remotely
    • Be fluent in spoken and written English
    • Must have equipment & infrastructure to work 9-5 EST

     

    What's in it for you

    • This is a full-time contract position for a mid-senior / senior level candidate. Not a role for beginners.
    • Competitive salary commensurate with experience
    • Amazing work environment
    • Annual equipment allowance
    • Monthly expenses allowance
    • Unlimited paid vacation
    • Flexible working hours
    • Work virtually from anywhere on the planet - preferred locations: United States, Canada, Mexico, Lebanon, anywhere in Europe.

    Contract Employment Disclaimer:

    When applying to this job, you confirm that you are in lawful residence status whether you are in the United States or elsewhere on the planet. Market 8 does not employ illegal aliens. Market 8 reserves the right to terminate your employment agreement should your residence status be found to be illegal in your country of residence.

    Apply here